Privacy Policy

At Papaya & Koh, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you interact with our website. By using our website, you consent to the practices described in this Privacy Policy.

  1. Information Collection and Use:

1.1 Personal Information: When you visit our website, we may collect certain personal information from you, such as your name, email address, shipping address, billing address, phone number, and payment details. We collect this information only when you voluntarily provide it during the account registration, purchase process, or when contacting our customer support.

1.2 Non-Personal Information: We may also collect non-personal information about your interactions with our website. This includes IP addresses, browser type, device information, and browsing patterns. This information is used to analyze trends, administer the site, track users’ movements, and improve our website’s performance and user experience.

  1. Use of Information:

2.1 Personal Information: We use your personal information to process your orders, deliver products, process payments, and provide customer support. Additionally, with your consent, we may use your email address to send you promotional offers, newsletters, and updates about our products and services.

2.2 Non-Personal Information: Non-personal information is used to analyze website usage, identify user preferences, and optimize the website. This information may also be used for marketing and advertising purposes.

  1. Information Sharing:

3.1 Legal Requirements: We may disclose your personal information if required by law or if we believe that such disclosure is necessary to protect our rights, comply with a legal process, or safeguard the safety of our users or others.

  1. Cookies and Similar Technologies:

4.1 Cookies: We use cookies and similar technologies to enhance your experience on our website. Cookies are small data files stored on your device that enable us to remember your preferences and provide personalized content. You can modify your browser settings to block or delete cookies; however, some features of our website may not function correctly if cookies are disabled.

  1. Data Security:

5.1 We take data security seriously and employ appropriate measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

  1. Children’s Privacy:

6.1 Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18 years of age. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to remove such information from our records.

  1. Changes to the Privacy Policy:

7.1 We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or regulatory reasons. We will notify you of any significant changes by posting the updated policy on our website.

  1. Contact Us:

8.1 If you have any questions or concerns regarding this Privacy Policy or the handling of your personal information, please contact us at:

By using Papaya & Koh’s website, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein.